Consumers have the following right of withdrawal for paid plans. The free plan involves no payments.
Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason.
The withdrawal period is fourteen days from the day the contract is concluded.
To exercise your right of withdrawal, you must inform us ([set legal.name in config.php], [set legal.street in config.php], [set legal.zip in config.php] [set legal.city in config.php], e-mail: [set legal.email in config.php]) of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post or an e-mail). You may use the attached model withdrawal form, but this is not mandatory.
To meet the withdrawal deadline, it is sufficient for you to send your notice of exercising the right of withdrawal before the withdrawal period has expired.
Effects of withdrawal
If you withdraw from this contract, we shall reimburse all payments received from you without undue delay and at the latest within fourteen days from the day on which we are informed of your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.
If you requested that the services begin during the withdrawal period, you shall pay us an amount proportionate to what has been provided until you have communicated to us your withdrawal from this contract, in comparison with the full coverage of the contract.
Model withdrawal form
If you wish to withdraw from the contract, please complete and return this form.
To [set legal.name in config.php], [set legal.street in config.php], [set legal.zip in config.php] [set legal.city in config.php], e-mail: [set legal.email in config.php]
I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*) / for the provision of the following service (*)
Ordered on (*) / received on (*)
Name of consumer(s)
Address of consumer(s)
Signature of consumer(s) (only if this form is notified on paper)
Date
Notes
- The right of withdrawal only applies to consumers within the meaning of § 13 BGB, not to businesses.
- Withdrawal is different from cancellation: regardless of the right of withdrawal, you can end your subscription at any time as of the end of the billing period via "Cancel contracts here".